FAQ

How can I contact Leafcloud support?
My authorization link has expired, how can I get a new one?
How can I reset my password?
What type of GPUs does Leafcloud offer?
How long do my free credits last?
Can I use my free credits for Leafcloud GPUs?
How long does my free trial period last?
What happens after my free trial period expires?
Will I need to fill in my credit card details to create an account?
Are all listed prices for Leafcloud services excluding VAT?
Why cannot I send mail from my server? Port 25 is blocked
How do I see information about my next bill
Can I receive a copy of my invoice?
I've received an invoice for a service I thought was removed, what happened?
How can I make sure I will no longer receive invoices from Leafcloud?
How do I delete my Leafcloud account?
How can I add new users to my project?
Are my quotas upgradeable?
Can I extend the disk space of an instance that is already running?
My volume is stuck in 'reserved' state, how do I change this?
Can I use Let's Encrypt with a Kubernetes load balancer?
How do I gain access to my Kubernetes cluster?
Can I schedule the backups of my PostgreSQL database?
Why does the autohealer kick in when I didn't intend it to?
How do I disable the cluster-autoscaler?
I set a key-pair for the cluster, but I cannot ssh to the instances with that key-pair.
Also, they are not visible in the dashboard for instances, why is this?