Terms of Service

Updated January 2022
This page contains the Leafcloud terms of service. You can find our Privacy Policy here

1. General provisions

Art. 1 Applicability of the Terms and Conditions
Art. 2 Offers
Art. 3 Price and payment
Art. 4 Term of the contract
Art. 5 Confidentiality and transfer of personnel
Art. 6 Privacy and data processing
Art. 7 Security
Art. 8 Retention of title, reservation of rights and suspension
Art. 9 Risk transfer
Art. 10 Intellectual property
Art. 11 Obligations to cooperate
Art. 12 Obligations to provide information
Art. 13 Project and steering groups
Art. 14 Terms
Art. 15 Termination and cancellation of the contract
Art. 16 Liability of the supplier
Art. 17 Force majeure
Art. 18 Changes and additional work
Art. 19 Transfer of rights and obligations
Art. 20 Applicable law and disputes

2. Provision of services

The provisions of this ‘Provision of services’ chapter shall apply in addition to the general provisions of these general terms and conditions if the supplier provides services of whatever nature, whether or not set out in more detail in one of the other chapters of these general terms and conditions.
Art. 21 Performance
Art. 22 Service Level Agreement
Art. 23 Backups
Art 24. License
Art 25. Traffic

3. Development Testing

The provisions of this ‘Development Testing’ chapter shall apply in addition to the general provisions of these general terms and conditions and the provisions of the ‘Provision of services’ chapter if the supplier provides testing services, under whatever name, in the field of software, hosting and/or related services.
Art. 26 Provisions for Development Testing

4. Support

Support

5. Advice and consultancy

The provisions of this ‘Advice and consultancy’ chapter shall apply in addition to the general provisions of these general terms and conditions and the provisions of the ‘Provision of services’ chapter if the supplier provides services in the field of advice and consultancy.
Art. 28 Performance of advisory and consultancy services
Art. 29 Reporting
Art. 30 Payment

6. Secondment services

The provisions of this ‘Secondment services’ chapter shall apply in addition to the general provisions of these general terms and conditions and the provisions of the ‘Provision of services’ chapter if the supplier makes one or more of its employees available to work under the management and supervision of the customer.
Art. 31 Secondment services
Art. 32 Term of the secondment contract
Art. 33 Length of the working week, working hours and working conditions
Art. 34 Overtime pay and travel time
Art. 35 Recipients’ liability and other liability

7. Audit and compliance

Art. 36 Audit and compliance

8. Code of conduct and fair use

Art. 37 Code of conduct
Art. 38 Fair use